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VEHICLE RELIABILITY TAKES A DIP

VEHICLE RELIABILITY TAKES A DIP

By Allen L Phillips The J.D. Power and Associates' U.S. Vehicle Dependability Study for 2014 included a surprise.  For the first time in 15 years the report, which surveys owners of three-year-old vehicles, found that vehicle dependability was suddenly getting worse. J.D. Power tracks overall dependability of vehicles through a measure called “PP100”, or “problems experienced per 100 vehicles.” In the 10 years from 2003 to 2013 that number had dropped from 200 down to 126.  But 2014 numbers went up to 133 PP100. And this year the numbers jumped again up to 152 PP100, up 20% from 2013. That increase comes as more technology is added to vehicles, such as collision avoidance, lane keeping, bluetooth, navigation and other driver aids like park assist and back up cameras. When you look behind the totals at just engine and transmission problems, dependability has continued to improve, going from 26 PP100 to 24 PP100 between 2015 and 2016. That increa ... read more

NEW ASSOCIATE OF SCIENCE DEGREE TO PROVIDE AUTO TECHNICIANS FOR SAN DIEGO AREA

Click on the following link to read the details: https://www.nbcsandiego.com/news/local/Auto-Mechanic-Shortage-Leads-Cuyamaca-College-To-Add-New-Degree--492735481.html

Ford Recalls 2M F-150 Trucks to Fix Seat Belt Defect

Reprinted from RatchetandWrench.com September 6, 2018—Ford Motor is recalling nearly 2 million pickup trucks to fix a seat belt defect that could trigger vehicle fires, reported Detroit Free Press. The recall affects the crown jewel of Ford's lineup: the F-150 pickup. The F-series lineup is the best selling vehicle model in the U.S, according to the report. The move came after the National Highway Traffic Safety Administration launched an investigation into the matter in early August after receiving reports of five fires due to the defect, including three that engulfed and destroyed the vehicle. The company said it had identified at least 23 "reports of smoke or fire" but no injuries or accidents connected to the defect. According to the report, the recall covers the 2015-18 model-year Ford F-150&nbs ... read more

SELLING A CAR PRIVATELY? WATCH OUT FOR THIS SCAM

Posted by Allen L Phillips Del Mar Automotive belongs to a statewide association, ASCCA, which maintains a chat room for shops to post information.  The following was posted by a shop in Richmond, CA (San Francisco bay area).  Another bay area shop also reported a similar incident.  It may move south.  Beware. I just wanted to report a very interesting phenomenon we have now seen on three occasions.  The first time we were baffled, the second time our antennas were up, and the third time we knew what we were looking at going in.  There is a scam going around that is so odd that I wanted to share it with you all. The first event occurred when a customer brought in a 2004 Camry that we had recently serviced in anticipation of the customer advertising it for sale.  After he listed it, a prospective purchaser came to look at it.  He test drove it, then popped the hood to check things out.  After a few minutes of poking around, he turned to th ... read more

NEW LEXUS RECALL, HYUNDAI-KIA RECALL AND INVESTIGATION

Posted by Allen L Phillips Del Mar Automotive tries to make this type of information available to you, our customers, as we become aware of it.  Recall notices are sent directly to the owners of affected vehicles and repairs must be made by the manufacturer.  Regarding the Lexus recall, despite the USA Today article caption that says “engine fires”, we are not aware of any actual reports of fires.  Obviously, a fuel leak poses a risk of fire and anyone receiving a recall notice should have the repair done promptly. The Hyundai/Kia recall may be more problematic in that this appears to be a repeat of a problem first reported in 2015.  Now there is a second recall for a production problem that was thought to be corrected plus an investigation into fires linked to the resulting engine failures. Not good for anyone involved.   Lexus Recalls 121K Vehicles for Engine Fires  June 27, 2018—Lexus recalls about 121,000 cars w ... read more

HAVE CAR OWNERS FORGOTTEN ABOUT THE AIRBAG PROBLEM?

  By Allen L Phillips Del Mar Automotive’s shop management system now shows factory recall information for several major auto makers such as Toyota, Honda and Fiat-Chrysler.  We typically print out the recall info sheet and provide it to our customers when they visit our shop.  Many of those relate to the Takata airbag problem mentioned in the article below. According to the article only 65% of the identified problem airbags have been replaced.  That means that 35% are still driving around with these potentially deadly airbags in their cars. It may be that manufacturers are not able to reach all current owners because the trail of ownership is incomplete.  Another possibility is that many people who became aware of the problem in their cars early on when there was a limited supply of replacement parts and the lines at the dealerships were long have now forgotten about the issue. Please don’t put off this repair.  The recal ... read more

GOD’S GARAGE

Many in the San Diego area may be familiar with the God’s Garage in Pacific Beach adjacent to the Christ Lutheran Church which is used as a meeting hall.  But the article below is about a God’s Garage in a suburb of Houston Texas that is also doing God’s work. This was borrowed from the online newsletter of Motorage, which is distributed to auto repair shops nationwide, and will warm your heart.   NON-PROFIT REPAIR SHOP PROVIDES SERVICE FOR SINGLE MOTHERS, WIDOWSBy:   Robert Bravender Tuesday, April 3, 2018 - 07:00 Full disclosure: this shop doesn’t make any money. Not one red cent. Not due to any mismanagement — quite the opposite — but because it’s a non-profit, faith-based endeavor called God’s Garage.  At a Glance: God's GarageConroe, TX ... read more

DRIVERLESS CARS SUFFER A SETBACK

  By Allen L Phillips An autonomous car operated by UBER was recently involved in a fatal accident with a pedestrian in Tempe, Arizona.  Best information at this time is that the car, which had a driver to monitor operation during testing but was carrying no passengers, was traveling on a dark street with little traffic and at less than the posted speed limit when the accident happened. A pedestrian was able to walk out in front of the vehicle without being detected by the cars sensors and video suggested that the driver was not watching the road.  The car did not apply brakes prior to contact. As a result of the accident UBER has suspended autonomous testing in Tempe, Pittsburgh, San Francisco and Toronto. See the article below for comments from UBER.   Uber CEO Believes Autonomous Vehicles Still Have Future   April 12, 2018—Dara Khosrowshahi said that Uber still believes in the prospects for autonomous transport after one ... read more

Ford Issues Safety Compliance Recall

March 5, 2018 March 5, 2018—Ford is issuing a safety compliance recall in North America for approximately 2,100 2017-18 Ford Taurus vehicles with a physical key and non-push button start for an issue where the ignition key could be removed when the gear shift is not in the park position. Details are as follows: In affected vehicles, the key can be removed from the ignition switch while the transmission gear shift is not in the park position. If an operator removes the key with the transmission in a position other than park, it could increase the risk of a vehicle rollaway. Ford is not aware of any accidents or injuries associated with this issue. Affected vehicles include 2017-18 Ford Taurus vehicles with a physical key and non-push button start that were built at Chicago Assembly Plant, July 21, 2017 to Feb. 13, 2018. The recall involves approximately 2,100 vehicles in the United States and federalized territories. The Ford reference number for this recall is 18C02. Dealer ... read more

155,000 HYUNDAI SONATAS WILL BE RECALLED

  March 8, 2018—Hyundai is recalling nearly 155,000 Sonata midsize cars in the U.S. due to the fact that the airbags may not inflate in a crash, according to USA Today. The recall covers cars from the 2011 model year. According to the report, a short circuit in the airbag control computer can stop the seat belts from tightening before a crash, as well as prevent the airbags from deploying. The recall is expected to start on April 20, according to USA Today

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